Jollyme Privacy Policy: Protecting Your Personal Information and Data

Last Updated: January 1, 2025

Introduction and General Provisions

Welcome to jollyme. Your privacy is fundamental to the trust we build with our community. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform for adult dating and meaningful connections. By accessing or using jollyme, you consent to the practices described herein.

This policy applies to all information collected through our website, mobile application, and any related services. We are committed to transparency and giving you control over your personal data within a secure environment designed for genuine interactions.

What Data We Collect

To provide a personalized and secure dating experience, we collect information that you provide directly and data generated through your interactions.

  • Account Information: Name, email address, date of birth, gender identity, and preferences you set during registration.
  • Profile Content: Photos, bios, interests, answers to personality questions, and any other details you choose to share.
  • Usage Data: Information about your activity, including matches, messages, likes, search history, and feature usage.
  • Technical Data: IP address, device type, operating system, browser type, and unique device identifiers.
  • Communication Data: Contents of messages sent through the platform and metadata associated with communications.
  • Payment Information: If you choose premium features, our secure payment processors handle transaction details; we do not store full credit card numbers.

How We Use Your Data

We use your information to operate, improve, and personalize your experience on jollyme, always with your privacy in mind.

  • To create and maintain your account, verify your age, and display your profile to potential matches.
  • To facilitate connections by suggesting compatible profiles and enabling communication features.
  • To improve our services through analysis of aggregated, non-identifiable usage patterns.
  • To communicate with you about service updates, security alerts, and promotional offers (which you can opt out of).
  • To enforce our Terms of Service, prevent fraud, and ensure the safety and integrity of our community.
  • To comply with legal obligations and respond to valid legal requests.

Sharing Data with Third Parties

We do not sell your personal data. We may share information in the following limited circumstances:

  • Service Providers: With trusted vendors who assist in operations (e.g., hosting, analytics, customer support, payment processing) under strict confidentiality agreements.
  • Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of jollyme, our users, or the public.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition, where user information may be transferred as a business asset.
  • With Your Consent: We will share information with third parties when you direct us to do so.
  • Aggregated Data: We may share anonymized, aggregated data that cannot be used to identify you for research or marketing purposes.

Data Protection

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit using TLS/SSL protocols and encryption of sensitive data at rest.
  • Regular security assessments and penetration testing of our systems.
  • Access controls and authentication mechanisms to restrict data access to authorized personnel only.
  • Secure development practices and regular staff training on data protection.
  • While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and enable available security features.

Your Rights

You have certain rights regarding your personal information, which you can typically exercise through your account settings or by contacting us.

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate or incomplete information in your profile.
  • Deletion: Request deletion of your account and associated data, subject to certain legal retention requirements.
  • Objection & Restriction: Object to certain processing activities or request restriction of processing.
  • Opt-Out: Opt out of promotional communications by using the unsubscribe link in emails or adjusting notification settings in the app.
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
  • To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content.

  • Essential Cookies: Necessary for the website to function, such as maintaining your login session.
  • Preference Cookies: Remember your settings and preferences, like language or region.
  • Analytics Cookies: Help us understand how visitors interact with the site, allowing us to improve performance and design.
  • Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (you have control over these).

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date and, where appropriate, through in-app notifications or email.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of jollyme after any changes signifies your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:

Email: [email protected]

Mailing Address: jollyme Privacy Office, 123 Connection Lane, Suite 500, San Francisco, CA 94107, USA

We are committed to working with you to resolve any concerns you may have about privacy and data protection.